Electrical

Covalance for electricians

Answer every enquiry while you’re out on a job. Covalance reads what comes in by email, WhatsApp or your website’s form, drafts each reply for you to check, and sends only what you approve.

It sorts what comes in

Covalance starts with the kinds of message electricians get, and you can change them any time.

• Emergency: No power, sparking, a burning smell or a trip switch that won’t reset
• Quote: A price for a job: rewires, consumer units, sockets, lighting, EV chargers
• Booking: Booking, moving or cancelling a visit, or asking when someone can come
• Certificates: EICRs, landlord safety certificates and PAT testing
• Invoice or payment: A question about an invoice, a payment, a deposit or a receipt
• Other: Anything else

Workflows to start with

Switch one on in a click. Each step waits for your OK until you choose otherwise.

• Website enquiries

  Each message from your website’s contact form is sorted, and Claude drafts a reply for you to check and send.

• Urgent email to Slack

  Sorts every email by urgency and tells you in Slack about the urgent ones. Never replies to customers.

• Enquiry to quote

  Picks out what the customer wants, asks you for the price, and replies with a quote on your letterhead as a PDF.

• Supplier bills to Xero

  Reads invoices from suppliers, picks out who, how much and when it’s due, and once you check them drafts the bill in Xero.

• Offer appointment times

  When someone asks to book a visit or a call, Claude drafts a reply offering free times from your calendar, for you to check and send.

• Chase overdue invoices

  When a customer’s invoice in Xero goes overdue, Claude drafts a friendly reminder with the amount and the link to pay, for you to check and send.

• Follow up finished jobs

  When a job in ServiceM8 is completed, Claude drafts a short thank-you to the customer, for you to check and send.

Drafts that know your business

Tell Covalance your prices, area and hours once, or let it read your website. Every draft uses them. For example:

Nothing goes out without you

At first every reply waits for your approval. When a step has proved itself, you can let it run on its own. Covalance may suggest it, but only you make the change.